What to Expect at Your Virtual Appointment
Aug 4, 2026
At Shea Homes®, we know that today’s homebuyers want flexibility when exploring communities and new homes. Whether you're relocating, researching from another city, managing a busy schedule, or simply prefer meeting remotely, a virtual appointment offers a convenient way to connect with our team and learn more about your options.
Our virtual appointments are designed to provide the same personalized guidance and exceptional service you would receive during an in-person visit. Whether you're just beginning your home search, narrowing down your choices, or preparing for your new home journey, we're here to help every step of the way.
Wondering what to expect during your virtual appointment with a Community Representative? Here are answers to some of the most common questions.
What tools or software will I need for my virtual appointment?
All you need to get started is a camera-enabled computer (desktop or laptop) or a tablet (such as an iPad). It’s possible to meet through a smartphone, too, though that won’t give you the best views of our photos and virtual tours. The larger the screen, the easier it will be to get a good look at our homes and community.
We usually hold our virtual appointments through Zoom, which is a free downloadable app that does not require you to create an account. Zoom is ideal because it allows us to seamlessly share videos of Model Homes, Quick Move-in Homes, and community or local amenities. If you prefer to meet through FaceTime or Skype, we can make that work, too! Just let your Community Representative know your preference ahead of time. Our goal is to make this process as easy as possible for you.
How will I access my appointment?
If you choose to meet through Zoom, your Community Representative will send you an email with a link to your meeting. If you opt for a Facetime or Skype meeting, your Community Representative will call you at your appointment time.
How long is the first meeting?
Plan for approximately one hour for your first virtual appointment. This will allow time to explore the Model and Quick Move-in Homes, check out the community or local amenities, learn about our new Virtual Home Design Process, and get your questions answered. Need more time? No problem! If you want to keep exploring or you have additional questions, we’re here for you.
Who will I be talking to?
During your virtual appointment you’ll be meeting with your Community Representative—your personal, onsite guide throughout the home search process. Your Community Representative will be there at the community, virtually guiding you through Model Homes, showing you available Quick Move-in Homes, going out in the community to show you available homesites—letting you see all of the details that are important to you, from the comfort of your couch.
Can my appointment be recorded, and can I receive a full recording of the appointment?
Yes! For your convenience, we can record your virtual appointment and give you the full recording. This will allow you to go back and review any part of the appointment at any time, instead of needing to remember everything that you see or hear during your meeting. Rather not have your virtual appointment recorded? That’s fine, too! Just let your Community Representative know at the beginning of your meeting.
If you have any further questions about your virtual appointment, we’re happy to chat on the phone anytime. Just reach out to your Community Representative, or give us a call at 866.696.7432. Our team is here to help you continue your home search.
